A lot of my clients tell me the first time we talk about how they fear selling their property and dealing with all the different types of property matters.
1) “I want to sell but I can’t find anywhere to move to”.
This is a common fear – what happens if …
… ‘I can’t find another property’?
… ‘I don’t want to be forced into a home I don’t really want’?
… ‘I feel out of control’.
Many sellers choose to look for their next property before putting their current one on the market because they fear becoming homeless if their property sells too quickly.
We have a special method for sellers in this position – let us just say we would never put you in this position. Each client’s circumstances are different, but we will create a plan to make sure we sell your property for the best price and find you another one – if we can’t you pay us nothing at all and you stay put. How would you feel if you found your next property, but you weren’t in a proceedable position to buy it, but someone else is?
We know it’s difficult, but we’ve experienced all this many times – trust the process.
We would never follow through with a property sale if it weren’t right for you.
2) “I’m scared of the whole process involved in selling my property”.
I recognize that selling your property can be a scary process and it is my job as your estate agent or property manager to put those fears to bed – which we will.
I will ‘hold your hand’ and stay with you throughout the whole process and will never pass you off to a team of other people who don’t have firsthand knowledge of your wants, needs and expectations. Some of mt clients like to be contacted once a week, some like to be contacted on a ‘need to know’ basis – you choose.
All I ask is that you be honest with me and I promise to be honest with you – that way you will feel in control.
3) “I’ve had really bad previous experiences when moving/selling”.
A lot of my clients tell me how they want to move but are scared to do so because of previous bad experiences. Every home move is different – feel free to tell us your previous stories and we will make sure you don’t have to re-live this again.
We hear negative stories every day and often it is the choice of agent that is the mistake – not all agents are the same.
4) “The cost of moving scares me”.
We always discuss costs upfront and explain what they are for and why. Often it helps just to understand who does what and why – there is a lot of time and experience spent making your move as smooth as possible. Pay for the right expertise and you will save money in the long term.
Most of the time when we go through the costs with sellers, they realize they aren’t as bad as they thought.
5) What if nobody likes my home and it doesn't sell?
Fear of failing is a common human emotion that occurs in a lot of life changing circumstances and selling a property is no different. Normally, it is the first step of putting your property on the market that a lot of people do not like – ‘have I made the right decision’? A lot of the time it is because they fear what other people are going to think and what they are going to say – we will help you with that and turn it to your advantage. We like to remind our customers that we are taking them on a journey when selling their property and we will map out every step before you make any decisions. We would not want to place your property on the market unless you are confident in what you are doing.
We want you to enjoy your move.
6) “I feel like my property is not in a good enough condition to sell”.
Clearly it makes sense to present your property in its best light. Often it is not as bad as you think – I’ll advise you. I have some simple methods to follow, and I have professionals to do it for you if necessary. Our mutual aim is to get you the best price in the quickest time.
Buyers are savvy these days – they can often visualize how they will live in a property.
When you show us your property for the first time, we’ll tell you what we think you could change to help sell your property quicker and for the best price.
We would not let you put your property on the market unless we know we have done everything we can to achieve the highest price.
7) “I’m worried about strangers viewing my property and handing over my keys”.
Potential buyers will never have your keys and we certainly will never conduct unaccompanied viewings. We respect that although you are selling, often your private life remains in your property. We have a specific method that Agents must follow when conducting a viewing to make sure your house is looked after and kept safe while we are in possession of your keys.
A lot of clients tend to panic before they have viewings, do not worry, we will guide you through the process and guide you on how to prepare your property to show off its full potential. At the same time, if there is anything we need to know to make you feel more comfortable when we conduct viewings then just tell us (i.e. can you please make sure everyone takes their shoes off) – we completely understand.
I promise to treat your property as if it were one of our own.
8) “I don’t understand or like the idea of how an open house works”.
My clients sometimes fear the words ‘open house’. The most common fear of which being security, having possessions stolen etc. Most sellers see the huge advantage of specifically organized and timed viewings and see that it is healthy competition for buyers. I have a practiced, proven method that I use at our Open Houses that allows us to have plenty of potential buyers looking at your property, while keeping it safe. Don’t worry we will never let anyone in your property without knowing who they are. If you don’t want to do an open house, it is not a problem, you don’t have to.
You are inviting people into your property and the more people we show the more chance we have of selling it and getting the very best price.
9) “What if someone wants to view my property at an inconvenient time?”.
We are online 24 hours a day, 7 days of the week which allows your potential buyers to book a viewing of your property whenever they like but YOU can set the schedule that works best for you. We do like to give choice and sometimes it is easier and more convenient in the evening but if that doesn’t work for you that’s not a problem.
You will always have the final approval of a showing request.
10) “I’m scared of feeling alone and vulnerable”.
This is a common occurrence when we are dealing with customers who are already in a vulnerable position. Whatever that may be, you don’t need to worry because you are not the only one – please make it known if you are worrying or feeling anxious. To be fair it is ok to feel anxious but only if you feel you can share it and know that we are here and will understand.
Don’t worry, you’ll be in good hands.
11) “I don’t want to go through the process of buying my next home”.
If you are worried about negotiating the price of your next home then you can ask us for help.
We can potentially save you thousands on your next property purchase so you don’t need to worry about this part. We understand that sometimes people don’t want to talk to other agents about prices so let us do it for you.
My biggest joy is helping my clients get safely settled in their next home.
13) “Why do I need to have a sign outside of my property?”.
I understand that some of my clients don’t want to have a sign outside their property. It actually costs us to place a sign outside a property so it is important that you understand the benefits of us doing this. We want to make sure that everyone in your local community knows that you are selling your property, including the milkman and the postman. Having a board also takes the distraction away from anything else that may grab a potential buyer’s attention on the street. A messy neighbor or someone else selling a similar property, for example. We use our bright, modern boards to grab the attention of any potential buyer as soon as they arrive at the street. Having a sign also helps people to find the property quickly when they are coming for a viewing, which makes their experience much smoother. Just one more thing too – ‘how serious is this seller about moving?’. We get asked that question regularly when a sign is not present.
We appreciate there are exceptional circumstances but having a For Sale Sign has major benefits to help you and us to find as many buyers as possible and move on to achieving the very best price.
14) “What if my sale falls through?”.
It happens but if you use the right agent, it isn’t as regular as you think. We all know which agents in the area have sold on their boards one minute and then back to For Sale and often this happens several times on the same property. We see this too and often it is the online agent or a local budget agent that operates a different model where attention to detail is just not a priority because of cost – there is very little profit as it is so there won’t be the funds to check the sale properly. I have been practicing our negotiation methods since 2005 and can promise that I will do my very best to make sure your buyers are not only motivated but can actually financially afford it. Don’t worry I know what we’re doing.
Whatever you want to achieve, I have the resources here to advise you properly.
We hope you have enjoyed this guide that we have written to explain how we help our clients overcome the big hurdles and problems they find when selling and moving.
Whatever fears you may have, don’t worry, leave it with us.